Tech One Customer Feedback

Date: 03 March 2020
Name: Ray Coole
Subject: Another amazing example of great service
Message:

Encountered a problem with the Catalytic Converter on my Lexus 400h—well it was Friday the 13th! Phoned Derek to ask for some advice and help at 11:45am. He asked me to bring the car over to him but said that he was very busy and may not be able to look at the car before next week. Car delivered at just after midday and I received phone call at 4:00pm the same day to say that Derek had been able to source the parts and the work was now done—unbelievable service and at a very reasonable price. Tech One has always looked after my Lexus and I wouldn’t dream of going anywhere else.

Date: 11 November 2019
Name: Tracey Howarth
Subject: Lexus Convertible
Message:

I am absolutely over the moon with the exceptional service I received. The convertible roof was not opening properly, the main dealer told me I needed a new frame which would have cost me thousands. Somebody suggested I try Tech-One. I am so pleased I did. Not only did they find the real problem (which was not what the dealer advised), it cost me a couple of hundred pounds rather than many thousands. It did take a few hours to find the problem, but they persevered, found it and fixed it. I just need the sun to shine now. Thank you so much.

Date: 11 November 2019
Name: Luis Proenca
Subject: Water leakage
Message:

Excellent service and people! Went for an exploratory search of water leakage source and we all know how hard it is to locate one. They were thorough and kept me informed of their findings. Always with care not to spend any unnecessary time or money if something wasn’t necessary. I got a great result for a very fair cost! I highly recommend them and I’m now a returning customer!

Date: 09 September 2019
Name: Martin
Subject: HiAce camper
Message:

Hi Derek,
just to let you know i have sold the camper, i put it up on ebay, a cheaper price and threw in my own drive-away awning, lost around a grand but summers over and we have just decanted to another house whilst my house rear is completely rebuilt, the point being it is a terrible place for parking and i must keep my yaris. i put the van up at 4 a.m. and it sold at 09.30, a dealer from Bradford, i had expained that i swear there is a small leak on one pipe but expained i had a bill showing nothing was found afer a pressure test etc. The good news yet beweildering was that pleasant driver called me last evening to inform me that he had returned safely and the van had been a dream and thanked me for my honesty as did his boss. Such a srange set of affairs, oh well not the end of the world for me, i will probaby stick with a uk made van come spring, for obvious reasons. I thank you for trying hard to solve this problem that didnt seem to exist ! I went to you after reading reviews as i do with any purchase of anything and saw that you, like me now, are an honest person, so i`ll finish by wishing you good luck and also for helping. please do not hesitate to use any part of this mail for a reference or reveiws in the media if it will aid your business in any way , martin. Bromley.

Date: 03 March 2019
Name: Karl Husher
Subject: Service and mot repairs
Message:

First time I have used Techone after being recommended by a client. My work van was booked in for a full service and mot repairs, from start to finish I can’t recommend Derek and his staff highly enough, they kept me up to date throughout the day on what was required on my vehicle and how much it would cost and they completed the work quickly and professionally. The servicing costs are very reasonable especially for a van and the staff are all very friendly, I will now be using Techone for all my motoring needs.

Date: 11 November 2018
Name: Phil Brown
Subject: Excellent – would thoroughly recommend!
Message:

Really pleased that I chose Tech One to look at my Toyota Yaris for a diagnosis and MOT. Derek diagnosed an engine management light on my car, thoroughly explained the issue so that I fully understood it, gave me all the options and his recommendation. Whilst the car was there, he also sorted out the MOT. Really attentive, helpful and would thoroughly recommend. Much cheaper than the Toyota garage, but Derek is a Toyota specialist so really does know his stuff! The excellent reviews on Google speak for themselves. I’ll be taking my Yaris back next time I need it looked at.

Date: 11 November 2018
Name: Maggie Jones
Subject: Toyota yaris
Message:

Have been using Tech-One for about 24 years and cannot recommend the highly enough.

Date:
Name: Mike Phillips
Subject: Premier Service
Message:

Derek has been servicing and repairing my cars since around 2000 Starting with a Toyota Celica MK2 through to several Carina e and Avensis’s and my daughters Nissan Micra . Excellent professional , personal and friendly service. Highly recommended!

Date: 09 September 2018
Name: Carol Pyne
Subject: Toyota
Message:

Complete confidence in this garage. Real, genuine excellent service. Used by all my family, highly recommended.

Date: 08 August 2018
Name: Ray
Subject: Another great example of skill and service
Message:

Lexus Rx400h in for a service plus cam belt change and renewing rear brakes. Derek kept me closely in touch with what needed to be done and the car was only slightly delayed owing to having to obtain a new parking brake cable. Overall a fine example of how a business should be run, efficient and cost effective. Wouldn\’t dream of going anywhere else.

Date: 08 August 2018
Name: Andrew Johnson
Subject: Lexus RX 450H
Message:

Derek is a professional motor engineer who investigated and rectified a mis-diagnosed problem with my air con system. This was done on time and proved to be a considerable saving.

Date: 02 February 2018
Name: Steven Hartley
Subject: Steven Hartley
Message:

I used these guys to fix my Lexus recently and found them to be helpful and more importantly willing to find a reasonably priced solution to my problems. They were honest and did exactly what they said they would and kept me informed at all times. Great service I cannot recommend them highly enough.

Date: 12 December 2017
Name: Julie
Subject: Vauxhall Corsa
Message:

Derek and the team at One Tech having been servicing, and on occasions fixing my car for years. The service they provide is exceptional, and this week they did it again.

Date: 12 December 2017
Name: Gary Giles
Subject: Excellent
Message:

 Just used these guys to service my LC 120. Very happy with the service. Will be using them again in the future.

Date: 11 November 2017
Name: Steve B
Subject: Very Pleased
Message:

This is an exceptional business! Derek and his team are extremely reliable and produce great results. My daughter\’s Kia Sportage has been well looked after with a courtesy car provided into the bargain. It has been a real pleasure conducting our business with Tech One. Many thanks Derek.

Date:
Name: Amanda Finch
Subject: NISSAN /MOT
Message:

 My dad and friends use this garage and tell me it\’s the best with really honest guys so Im taking my car there for the next MOT!!!!!!

Date: 10 October 2017
Name: Kerry Driscoll
Subject: Toyota Rav 4
Message:

My husband came to pick the car up so I wasn’t able to say thank-you for turning the car around so quickly. I really did appreciate it and would have no hesitation in recommending your garage to others.

Date:
Name: Sandeep Kapur
Subject: Toyota Hybrid
Message:

I am a GP, and Derek is my 2 cars doctor- he is compassionate, he always keeps me informed and explains car mechanics in an understandable format and just like the NHS provides fantastic value for money. Unlike GP services I don\’t have to wait 2 weeks for an appointment!!

Date:
Name: Dan Green
Subject: Dan Green
Message:

As a proper petrol head, it means a lot to find a mechanic to trust with my pride and joy. I\’ve taken my cars to Derek for years and not once has he let me down. I recommend him to all my friends and family. It\’s not just Toyota they\’ll work on either, doesn\’t matter what you have, they\’ll do what needs to be done irrespective.

Date: 07 July 2017
Name: Phil Colebrook
Subject: Can\’t be beaten .
Message:

I\’ve had several cars serviced at Tech One and Derek and the guys can\’t do enough. Thoroughly reasonable prices and great customer service. Highly recommended.

Date: 06 June 2017
Name: Mike Healey
Subject: BMW 530 d repair
Message:

Derek and the team have saved me £2,500! After a lot of suspension work on my 13 year old BMW I have to say what a pleasure it is to drive again, I won’t be changing it any time soon, thanks Derek see you soon with my 25 year old 190e, Mike Chattertons.

Date: 03 March 2017
Name: Peter Harreschou
Subject: Toyota rav 4
Message:

I have been driving for 60 years and used garages in several countries. Tech-one is providing a service, technical as well as in every other way second to none. I can recommend them without any reservations.

Date: 02 February 2017
Name: Sue
Subject: MOT
Message:

This garage was recommended to me by my daughter. I dropped my car off for a MOT and was given an approximate time when it would be ready, I then later received a text message at the time I was expecting to say my car was ready for collection. Very nice people and great customer service.

Date: 03 March 2016
Name: stewart collin
Subject: Vauxhall/Mazda
Message:

I have been using tech One to look after my cars for the last twelve years, I wouldn’t trust any other garage with it now.

Date: 11 November 2015
Name: Christine Copping
Subject: Excellent work and service
Message:

I am really pleased with the work that was carried out on my Toyota and the friendly and professional service from Tech One. Right from the start I had confidence in Tech One.

Date: 11 November 2015
Name: Denis Buckley
Subject: Toyota Avensis
Message:

Fantastic service. Would definitely recommend this garage for integrity, honesty and quality of service. Very reasonable prices.

Date: 07 July 2015
Name: Mr sarwar
Subject: Toyota Previa
Message:

What a all round service fantastic great friendly people with bundles of knowledge on Toyota cars a big thank you

Date: 04 April 2015
Name: Ray Coole
Subject: LEXUS RX400H
Message:

Found out about Tech-One from the Lexus owners web-site.My Rx400h went in for new brake pads front and rear and to have a seized rear caliper fixed. All work completed to a very high standard, on time, without any problems and at a fraction of the price that the local Lexus dealer wanted to charge. Thoroughly recommended

Date: 11 November 2014
Name: Sim Family
Subject: Lexus/Toyota
Message:

The service has been so good that the whole family is using Tech-One to service our cars.

Date: 06 June 2014
Name: Peter Stuart
Subject: Lexus
Message:

What can I say I took my rx300 in today for the first time for a full service as tech one was highly recommended,first class service, friendly and brilliantly priced. Wont be going anywhere else from now on, perfect all round.

Date: 03 March 2014
Name: Derek Tree
Subject: Toyota Corolla
Message:

I have been a customer for a number of years and always had first class service at very reasonable prices.Derek and his team could not be more helpful.

Date: 03 March 2014
Name: Peter Crawley
Subject: Lexus IS 200
Message:

2nd time I have used tech one. Will certainly be using them again brilliant service thanks.

Date: 01 January 2014
Name: Graeme Warne
Subject: Mercedes
Message:

My brakes showed wear just before Xmas and I called Tech One and they scheduled me in immediately after the break, I delivered the car and they gave me a courtesy car while mine was repaired, I got a text later that day to say my car was ready very easy! Great friendly service will use them again.

Date: 01 January 2014
Name: Tony Szabo
Subject: Toyota Landcruiser
Message:

Derrick and his team are excellent.. Firstly, they clearly know their stuff but secondly the level of professionalism and courtesy they extend is something I have rarely experienced , even at branded main dealers. Cant recommend tech one highly enough.

Date: 09 September 2013
Name: Simon Lai
Subject: Lexus RX300
Message:

Came across Tech One on a motoring forum who came highly recommended. Theyve worked on both my wifes Toyota Yaris and my Lexus RX300. Really happy with the quality of their work and I mirror everyone elses feedback left here.

Date: 08 August 2013
Name: Robin
Subject: Excellent!
Message:

We travel all the way from Peckham to service and repair our cars at Tech One, and we recommend them to all of our friends. A highly professional service at a very reasonable price. Whenever we pick up our cars after a service they always drive better! Unlike many other garages, when you pay for a service with Tech One, you know where the money went, as you can feel the value in your car!

Date: 07 July 2013
Name: Tom Saunders
Subject: Toyota Previa
Message:

Took my Previa in for a 100k service and some extras today and yet again Tech-one provided a quick and reliable service. The guys at Tech-one really know there stuff and do a great job at very reasonable rates. Best garage Ive ever used. Thanks

Date: 06 June 2013
Name: Jeff
Subject: Volkswagen
Message:

Tech One have looked after VW for a number of years and I have found them to be very professional, give excellent advice and provide their services at a very reasonable price. On top of that, if you value honesty and integrity, then Tech One will suit you.

Date: 06 June 2013
Name: Pietro
Subject: Toyota Rav 4
Message:

Thank you to Derek and the team at Tech-One for another satisfactory visit. The friendly and efficient service you provide makes the journey to Sidcup well worth it. See you next time

Date: 02 February 2013
Name: Anonymous
Subject: Toyota Rav 4
Message:

When I spoke to Derek on the telephone he came across as very friendly and knowledgeable, being able to answer all of the many technical questions I had. Upon visiting Tech-One I experienced more of the same along with an excellent professional attitude and very reasonable prices. Im not easily pleased when it comes to engineering but I definitely will be returning to Tech-One for my motoring needs.

Date: 12 December 2012
Name: Anonymous
Subject: Toyota Avensis servicing
Message:

I have owned a Toyota Avensis for ten years. I have used Tech-One for several years. I find the servicing of the vehicle has always been to a very high standard and the costs very reasonable compared to main dealership prices. I would recommend Tech -One to anyone that wished to save on costs and have a reliable team service their vehicle.

Date: 07 July 2012
Name: Kon
Subject: Excellent level of service and advice
Message:

This place was recommended by a friend of mine and I must say the level of service and advice as well as the cost so far has been excellent. No rip off and rubbish stories, straight to the point and with valued engineering. If you are a Toyota owner and have an odd trouble with your vehicle you will get what you need from them.